Ledger Getting Started Hub — ledger.com/start (Template)
Welcome to the Getting Started Hub — clear steps to securely set up your device, protect your recovery seed, and manage multiple assets.
This sample Getting Started Hub (keyword-rich) is designed to help new users follow an easy, secure path from unboxing to first transaction. It covers setup, firmware and app updates, recovery seed best practices, multi-asset account setup, daily usage tips, and troubleshooting. Use this template to create useful, indexable content for search engines while ensuring your live page is accurate and legally compliant.
Simple setup
Step-by-step instructions to initialize your device, choose a PIN, and generate the recovery seed in a fully offline flow.
Secure backup
Clear best practices for writing, protecting, and storing your recovery seed—avoid online storage at all costs.
App & firmware
How to install the companion app, verify signed firmware updates, and confirm update authenticity on your device.
Multi-asset support
Manage Bitcoin, Ethereum, tokens, and more; create multiple accounts and use the platform's portfolio tools safely.
Quick start — setup in 6 steps
Follow these six practical steps to go from unbox to first transaction. Each step includes a short explanation and safety tips so beginners and experienced users alike follow good security habits.
- Unbox & inspect: Before you start, confirm packaging integrity. If the tamper-evident seal is broken, contact support instead of proceeding.
- Download official app: Install the official companion app from the vendor's website. Verify the download link and checksum when possible. Never install companion apps from third-party mirrors.
- Initialize device offline: Generate the recovery seed on the device. Choose a PIN and never enter seed words into a computer or online form.
- Record seed securely: Write down the recovery seed on a physical card or use a durable metal backup. Store copies in separate secure locations (bank safe, home safe, trusted custodian).
- Verify device & update firmware: Use the companion app to check the device attestation status and apply any signed firmware updates during a secure session.
- Create accounts & test: Add accounts for the assets you plan to use and send a small test transaction to verify your signing flow before sending large amounts.
Security essentials — protect your keys and your funds
The Getting Started Hub should emphasize the following security fundamentals. Present them clearly and repeat them across the site so users internalize why each step matters.
Keep recovery seed offline
Treat the recovery seed as the ultimate key. Never copy it digitally. Avoid photos, screenshots, cloud notes, and password managers for seed storage.
Use strong PINs & passphrases
Choose a PIN that is hard to guess. Consider enabling a passphrase feature if supported — it acts as a 25th word and adds a powerful layer of security (document behavior clearly for users).
Verify device authenticity
Confirm device attestation or authenticity checks provided by the vendor as part of the onboarding flow. Always perform these checks before you trust a device with funds.
Apply signed updates only
Firmware and app updates must be signed by the vendor. Show users how to verify signatures or use the companion app to enforce update authenticity.
Operational hygiene
Separate devices for daily use and cold storage, limit exposure of recovery seeds, and never share seed words with anyone—even “support” that asks for it. Provide clear guidance on official support channels.
Red team & audits
Where possible, publish audit results and community-vetted security documents to build trust. Include links to independent audits in the hub for transparency.
Detailed guides & advanced topics
Help users grow from basic setup to advanced usage with well-structured guides. Examples below are ideal to include as separate pages in the hub.
1. Recovery seed best practices
Explain durable backup options (metal plates, cryptosteel), splitting seeds for redundancy, and recommended storage locations. Warn strongly against digital backup options.
2. Restoring from seed
Walk through the restore flow step-by-step and advise users to test recovery on a spare device before relying solely on a single backup location.
3. Transaction verification & phishing
Teach users to always verify receiving addresses on the device display and to watch for common phishing signs: domain typos, unexpected update prompts, or apps requesting seed input.
4. Managing multiple assets
Document account creation per blockchain, token management, and how to use portfolio features safely. Provide tips for batching transactions and fee management.
Top 5 FAQs — concise answers
1. What is the recovery seed and why is it critical?
The recovery seed is a human-readable list of words used to restore access to your private keys. It is the final backup — anyone with it can access your funds. Keep it offline and secure.
2. Can I initialize the device using a computer?
No — initialize and generate the recovery seed on the device itself. The companion app helps but should not generate or display seed words for you.
3. How do I confirm a firmware update is safe?
Only apply updates delivered via the official companion app or vendor site. The device should display a signed confirmation or checksum during update — follow instructions carefully.
4. Is cloud backup acceptable for my seed?
No — storing seeds in the cloud, email, or notes is highly risky. Always use physical backups or hardened metal backups for long-term resilience.
5. How can I help the page index faster on Bing?
Host the hub on HTTPS, provide a valid sitemap.xml, include structured FAQ JSON-LD (below), use descriptive title/meta tags, and submit the sitemap to Bing Webmaster Tools.